Your privacy on the 1000fix platform is our top priority. This policy clearly sets out what data we collect, how it is used, and what rights you have.
Last Updated: January 2026
When you register on the 1000fix platform, we collect certain necessary personal information. This includes your full name, mobile number, email address, date of birth, and your location within Bangladesh. National ID or passport details may also be requested for account verification. This information is used solely for legal compliance and account security purposes. All details you provide are kept strictly confidential.
When you browse our platform, certain device and browser information is collected automatically. This includes your IP address, browser type and version, operating system, screen resolution, and device identifiers. When accessing from a mobile device, your network operator and connection type may also be recorded. This technical data is used to improve platform performance and maintain security. Device information is not shared with any third party in a personally identifiable form.
For payment information, we keep records of transactions in BDT. Transactions made through bKash, Nagad, Rocket, or other local payment gateways are stored using secure encryption. Full payment card numbers and bank account details are not stored on our servers — these are processed directly by the respective payment providers. Transaction history must be retained for a specified period in accordance with financial regulatory requirements.
We also collect information about how you use the platform — such as which games you play, how long you stay active, and which pages you visit most. This usage data helps us personalize your experience and deliver relevant offers. Monitoring gaming behavior patterns to promote responsible gaming is another key purpose of this data collection.
1000fix uses the data we collect for several legitimate purposes. First, your personal information is essential for creating, verifying, and managing your account. Second, payment information is needed to process deposits, withdrawals, and bonuses. Third, data is analyzed to maintain platform security and detect fraudulent activity. Your information is also required to provide customer support and resolve issues.
We analyze usage patterns to improve your experience and send you relevant promotions and offers. If you prefer not to receive marketing communications, you can opt out at any time from your account settings. As part of our responsible gaming commitment, we monitor spending patterns and may offer support where needed. Your data is also used to comply with applicable laws in Bangladesh and to submit required reports to regulatory authorities. All such uses of your data are based on your consent and a valid legal basis.
We will never use your data for purposes not described in this policy. If we ever need to use your data for a new purpose, we will inform you in advance and seek your consent where required. Ensuring you stay in control of your data is one of 1000fix's core commitments.
1000fix uses cookies and similar tracking technologies to keep the website running properly. Cookies are small text files stored in your browser that make your browsing experience smoother and more personalized. They help remember your login state, save your language preference, and maintain your session. Without cookies, some core features of the platform may not work as intended.
We use several types of cookies: essential cookies (required for the platform to function), functionality cookies (which remember your preferences), analytics cookies (which measure usage patterns), and marketing cookies (which help show relevant ads). Your consent is obtained before analytics and marketing cookies are used. You can delete cookies or block new ones at any time through your browser settings.
Technologies such as local storage and session storage are also used to enhance platform performance. For mobile app users, device-specific identifiers may be utilized. If you would like more details about tracking or want to opt out of specific cookie categories, please contact our customer support.
1000fix never sells your personal data or shares it with third parties for marketing purposes. However, sharing limited information with certain trusted partners is necessary to operate our services. Transaction-related data is shared with local payment gateway providers such as bKash, Nagad, and Rocket for payment processing. These partners are contractually obligated to uphold our privacy standards.
Game software providers may receive the minimum data necessary to operate the games, but are not permitted to use it for any other purpose. Specialized service providers handling fraud prevention and cybersecurity may analyze certain technical data. We are required to cooperate when law enforcement agencies or regulatory authorities request information through lawful processes. In such cases, we provide only the data that is strictly necessary.
If there are changes to 1000fix's business structure — such as a merger or acquisition — your data may be transferred. We will notify you in advance, and your data will continue to be protected under the same privacy standards. If you have any questions about how your data is shared with third parties, please contact us directly.
1000fix applies industry-standard cybersecurity measures to protect your data. All information is transmitted via SSL/TLS encryption and stored on servers in an encrypted state. Our servers and databases are maintained in secure environments, with firewalls and access controls in place to prevent unauthorized access. Regular security audits and vulnerability assessments keep our systems up to date. Your password is stored in hashed form so it cannot be read directly by anyone.
How long your data is retained depends on the type of information and applicable legal requirements. Data for active accounts is kept for as long as the account remains open. Even after an account is closed or deleted, financial transaction records must be retained for a set period under applicable Bangladeshi law — typically five to seven years. Once legal obligations are fulfilled, data is securely deleted or anonymized so that individuals can no longer be identified. For specific questions about how long your data is retained, please contact our support team.
In the event of a security breach that may have compromised your data, we will notify you as quickly as possible and provide clear guidance on what steps to take. We also encourage you to use a strong password and keep two-factor authentication enabled to protect your own account.
Every registered user on 1000fix holds several important rights over their personal data. The most fundamental is the right of access — you can find out at any time exactly what information we hold about you. Simply contact our customer support in writing, and we will respond within 30 days. You may also request a digital copy of all your data.
Under the right to rectification, you can correct any inaccurate or outdated information in your profile. Many details can be updated directly from your account settings; for more complex changes, our customer support team can assist. Under the right to erasure, you may request account closure, and all data not subject to legal retention obligations will be deleted. Note that deletion requests may be put on hold during active disputes or ongoing legal investigations.
Under the right to restrict processing, you can request that your data be temporarily limited in certain circumstances. The right to opt out of marketing communications is always available and straightforward to exercise. Under the right to data portability, you can receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact our support team. Once we verify your identity, we will act as promptly as possible. 1000fix believes that the right to privacy is a fundamental human right, and we are committed to upholding it.
1000fix may update this Privacy Policy from time to time. Revisions may be necessary due to technical changes, the introduction of new services, or changes in applicable law. We will notify you via your registered email or mobile number before any significant changes take effect. You will be informed at least 7 days before a change becomes effective. The "Last Updated" date at the top of this page always reflects the most current version.
Continued use of the platform after a policy change will be taken as acceptance of the updated policy. However, if you do not agree with the changes, you have every right to close your account. Previous versions of the policy are available upon request. 1000fix always operates with full transparency — no changes are made without notice.
For any questions or concerns about this Privacy Policy, please get in touch with us. Our customer support team is available 24 hours a day, 7 days a week. Contact us at: support@1000fix.bet — You can send any data-related requests to this email address.
We take every request seriously and aim to respond within the required timeframe. Protecting your privacy is not just a legal obligation — it is central to our values as a business. 1000fix is committed to proving itself a platform worthy of your trust.
Your data is fully protected at 1000fix. Open an account today and enjoy the best gaming experience in Bangladesh.